This is the Privacy Policy for Silver Owl Supplies Ltd T/A Office SOS.
We collect information about you, which you choose to provide, when you contact us through our website. We also collect information about you, when you register with us or engage our services or place an order for our products. This information can include, but is not limited to names, email addresses, delivery addresses, phone numbers, transactional information as well as any other information you choose to share with us. Website information is collected using cookies and can include but not limited to IP addresses, referring website, time of visit, length of visit and orders abandoned. We collect information about you to process your order, deliver your order, manage your account, and if you agree to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website, to analyse data, to perform statistical analysis, to improve the performance and effectiveness of the website and to ensure safety and security. The legal basis of this is legitimate interest. We will not share your information for marketing purposes with other companies. We use your date in creating your account. We use your information to provide, operate and maintain the services and products you have engaged us for. As well as managing your account, providing alerts, updates and any other purposes about which we notify customers.
In processing our business activities, we may send you details and/or delivery contact details to vetted partners, couriers and suppliers. These partners include courier companies, payment processing providers, website analysis, email service provider and others.
We will store securely this information for repeat use by you on our website and internally by us for processing your orders. This data will be held on our files and we have a legitimate business reason to retain the data. We will only hold the minimum amount of data as possible while delivering our services and products to you.